TIPS FOR REAL ESTATE AGENT TO HANDLE OBJECTION DURING SALE PROCESS
A couple of month ago, during my basic skill training, I was asked by a newbie and leader to design a program that would help the sales team qualify more deals. The biggest obstacle to closing sales was how the team was managing customer objections. As the customer mentioned an objection, some reps on the phone would become defensive and start to justify the merits of our company or product. Others just took the objection at face value, hung up and moved on to the next customer on their list. However you look at it, these are missed opportunities. Huttons Oneworld Leader Daneal Eoon, share with us during the Team Leader Meeting. Objections are inevitable but should never be seen as a door slamming closed in your face. The key is to understand why the customer is objecting – you must take the time to uncover this if you hope to move forward in a mutually beneficial way. While customers may object for many reasons, let’s take a look at few common causes: May be a specif...
